Your data, your control

Information You Provide

• Account Information: Name, email, phone number, clinic name, and billing details when you register.
• Patient Data: Patient names, contact information, appointment details, treatment records, and billing information that you enter into Denvora.
• Communication Data: Messages sent through WhatsApp integration, support requests, and feedback.

Automatically Collected Information

• Usage Data: Log data, IP addresses, browser type, device information, and feature usage patterns.
• Cookies: We use essential cookies for authentication and preferences. No third-party tracking cookies.

• Provide and maintain the Denvora service
• Process appointments, billing, and patient records
• Send appointment reminders via WhatsApp
• Provide customer support and respond to inquiries
• Improve our software through usage analytics
• Detect and prevent fraud or security issues
• Comply with legal obligations

We retain your data for as long as your account is active. If you close your account, we will delete your data within 90 days, except where we are required by law to retain it longer.

Patient records may be retained longer to comply with healthcare regulations and legal requirements.

We may share information only in these circumstances:

• Service Providers: Trusted third parties (hosting, payment processing, email delivery) under strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred. You will be notified.